Home

Product

Pricing

Resources

Scope

AI Smart POS Pte. Ltd. and its affiliates (AI Smart POS) are committed to protecting your privacy. This policy outlines how we collect, use, and safeguard your Personal Data in accordance with the Personal Data Protection Act (PDPA).

Personal Data refers to information that can identify you, such as your name, date of birth, email address, address, IP address, and technical data about the devices you use to access our website.

Data Controller

AI Smart POS is the data controller responsible for your Personal Data. This policy applies to Personal Data collected when you visit our website or interact with our products and services.

Data Collection

We collect personal data in various ways, including:

• Information You Provide: When you interact with us (via phone, email, office visits, etc.), we may collect contact information, financial information, or other data depending on the interaction (e.g., requesting information, making purchases, registering for events).

• Automatic Collection: We use technologies like cookies, web beacons, and pixels to automatically collect information about your device and usage of our websites or emails.

This includes:

• Information you provide voluntarily (e.g., when contacting us, registering, or downloading content)

• Financial and billing information (if making purchases)

• Device and usage data (when interacting with our websites or emails)

• Information provided at events

• Profile information (if registering for an online community)

• Survey responses

• Data shared with third-party integrations (with your consent)

• Visitor registration information (if visiting our offices)

We collect information about you through our services, including identifiers, commercial information, and internet activity information. This data helps us maintain security, provide functionality, improve performance, assess customer experience, review compliance, identify development opportunities, assess capacity requirements, and identify customer opportunities.

Server Logs: We automatically collect information about your device and usage through log files and other technologies. This information is used to monitor traffic volume and user numbers. We do not track individual visitor activity.

Other Sources: We collect information from third parties and publicly available sources. We may combine this information with the personal data you provide. This helps us update our records, identify new customers, and create tailored advertising.

Special Category Data: We do not collect sensitive data like genetic data, biometric data, data revealing personal beliefs, or health data.

Consent: By agreeing to this Privacy Policy, you consent to the collection and use of your Personal Data for the purposes outlined in this policy.

Data Collection Tools

Cookies, Web Beacons, and Tracking Technologies: We use technologies like cookies, web beacons, pixels, and JavaScript to gather information about how you use our websites and interact with our emails.

Cookies: When you visit our websites, we or a third party may place a cookie on your device to collect information about your online activities. Cookies help us track usage, infer preferences, and improve your browsing experience. We use both session-based and persistent cookies.

Cookie Control: You can control cookie usage on your device. However, disabling cookies may limit your ability to use certain features on our websites and services.

Web Beacons and Pixels: We also use web beacons and pixels on our websites and emails. For example, pixels in marketing emails notify us when you click a link. These technologies help us operate and improve our websites and marketing emails.

Required Cookies: These are essential for basic website functionality, like session management, authentication, and security. They cannot be disabled.

Functional Cookies: These improve your experience by analyzing site traffic, personalizing communications, and tracking advertising performance. We use Google Analytics (with privacy restrictions) for website analysis. You can opt out of functional cookies using the Cookie Preferences link on our website or by following the guide at https://www.aboutcookies.org/.

Third-Party Technology: We may use third-party technology to analyze usage data. For more information on Googles privacy practices, visit https://policies.google.com/privacy?hl=en-US and for Googles Restricted Data Processing, visit https://support.google.com/google-ads/answer/9614122?hl=en.

Advertising Cookies: These track your browsing activity to understand your interests and show you targeted ads across different websites. We may use our own or third-party cookies for this purpose. We partner with advertising networks that collect data through automated means, including cookies, to track your activity across different devices.

You can opt out of these cookies using the Cookie Preferences link on our website or by visiting the opt-out pages of the Network Advertising Initiative

Do Not Track: We currently do not respond to Do Not Track browser signals.

Data Processing

We process your Personal Data based on authorized legal grounds, such as contract performance or legitimate interest.

Websites and Services: We process your Personal Data to fulfill our contract with you for using our websites and services and to operate and administer our websites (if you havent entered a contract).

Contact and User Support: We process your Personal Data to fulfill your requests and communicate with you.

Payments: If you provided financial information, we process it to verify and collect payments.

Security: We process your Personal Data to track usage, create aggregated data, verify accounts, investigate suspicious activity, and enforce our terms and policies to promote security and protect our rights.

Development: We process your Personal Data to analyze trends and track your usage to develop and improve our websites and services and provide relevant content.

Compliance: We process your Personal Data to review compliance with contracts and policies.

Customer Opportunities: We process your Personal Data to assess potential customer opportunities.

Personalized Advertisements: We process your Personal Data to conduct marketing research, advertise to you, and provide personalized information.

Marketing Communications: We process your Personal Data to send you marketing information, product recommendations, and other non-transactional communications.

Managing Contests or Promotions: If you register for a contest or promotion, we process your Personal Data.

Managing Event Registrations and Attendance: We process your Personal Data to plan and host events, webinars, or demonstrations and send related communications.

Registering Office Visitors: We process your Personal Data for security reasons, to register visitors, and to manage non-disclosure agreements.

Legal Obligations: We process your Personal Data when cooperating with public and government authorities to fulfill our legal obligations and protect our rights.

Disclosure and Sharing

Service Providers: We share your Personal Data with contracted service providers who help us with IT, system administration, hosting, credit card processing, research and analytics, marketing, video hosting and processing, and customer support.

Affiliates: If youre a user, we may share your Personal Data with your affiliated customer responsible for your access to the services.

Corporate Group Affiliates: We may share your Personal Data with affiliates within our corporate group if necessary to fulfill a request you submitted or for customer support, marketing, technical operations, or account management purposes.

Event Sponsors: If you attend an event or webinar or download content, we may share your Personal Data with sponsors. You may consent to this sharing via the registration form or by allowing your attendee badge to be scanned.

Contest and Promotion Sponsors: We may share your Personal Data with sponsors of contests or promotions you register for.

Third-Party Networks and Websites: We may share your Personal Data with third-party social media networks, advertising networks, and websites for marketing and advertising purposes.

Third-Party Partners: We may share your Personal Data with third-party partners and service providers integrated with AI Smart POS to provide necessary services.

Professional Advisers: In certain instances, we may share your Personal Data with professional advisers (lawyers, bankers, auditors, insurers) based in countries where we operate, if legally obliged or for legitimate interest.

Change in Ownership: In the event of a merger, reorganization, or sale of a business unit, we may transfer your Personal Data to a successor. We will notify you of any transfer to an unaffiliated third party, as required by law.

Anonymous and Aggregated Data: We may share anonymous and aggregated usage data publicly to show trends about the general use of our services.

Legal Requirements: We may be required by law to disclose your Personal Data. We will take steps to limit such disclosure.

Your Rights

We will only send you marketing communications if you have explicitly opted in to receive them. You have the right to opt out of receiving marketing communications at any time. You can do this by:

Clicking the unsubscribe link in any marketing email you receive.

Emailing privacy@aismartpos.com to indicate that you no longer wish to receive marketing communications.

Writing to us at the address provided in the How to contact us section.

Withdrawal of Consent: You may withdraw your consent to the collection, use, processing, or disclosure of your personal data at any time by contacting privacy@aismartpos.com.

Right to Access: Subject to applicable law, you have the right to request a copy of the personal information we hold about you. To make a request, please email privacy@aismartpos.com.

No Data Sale: We do not sell your personal data to any third parties.

Other Terms

Data Security: We use industry-standard security measures to protect your Personal Data. However, no security measures are guaranteed to be foolproof. We recommend not sending sensitive information via email.

Childrens Privacy: We do not knowingly collect Personal Data from children under 13.

No Contractual Rights: This Privacy Policy is for informational purposes only and does not create any legal rights.

Privacy Concerns: You can exercise your rights regarding your Personal Data or ask questions by emailing privacy@aismartpos.com, calling971506580990 + 607city Avenue Building port saeed Dubai -UAE

Third-Party Links: Our services may contain links to third-party websites with their own privacy policies.

Policy Updates: We may update this policy at any time. Please check back for changes